Successful collection stories

customer in Mexico refuses to pay success story

3 September, 2026

All Expedited Freight Solutions: What to Do When a Customer in Mexico Refuses to Pay

All Expedited Freight Solutions: What to Do When a Customer in Mexico Refuses to Pay All Expedited Freight Solutions, a logistics and freight company based in California, had an account receivable with a Mexican company in Guanajuato that refused to give a straight answer about payment. Vague responses, shifting explanations, and no firm commitment to pay are among the most frustrating situations a creditor can face — worse, in some

23 August, 2026

Alpha Source: How ATIVO Achieved Full Debt Recovery in Mexico from an Overdue Apparel Account

Alpha Source: How ATIVO Achieved Full Debt Recovery in Mexico from an Overdue Apparel Account Alpha Source, a clothing company based in Downey, California, had an outstanding account receivable with a Mexican clothing brand it supplied. Overdue invoices are a familiar risk in the apparel supply chain, where seasonal buying cycles and fluctuating retail cash flow can turn a routine trade credit relationship into a stalled account. Through ATIVO’s B2B

GALLINA USA extrajudicial collection Mexico success story

15 July, 2026

How GALLINA USA Recovered a B2B Account Receivable in Mexico Through Extrajudicial Collection

When a Mexican customer stops paying, most international suppliers assume court is the only path forward. GALLINA USA, LLC — a multinational extruder of polycarbonate sheets, panels, and architectural systems — learned that extrajudicial collection in Mexico can resolve a stalled B2B account without ever filing a lawsuit. This is the story of how ATIVO helped GALLINA USA recover half of an account receivable that had been outstanding since 2024,

Collection specialist in Mexico: how ATIVO helped Bridgestone recover complex B2B receivables — ATIVO

10 December, 2024

Collection Specialist in Mexico: How ATIVO Helped Bridgestone Recover Complex Receivables

💡 When Bridgestone Mexico needed to recover a portfolio of complex, overdue B2B receivables, they turned to a collection specialist in Mexico with the local expertise, negotiation capability, and legal backing to produce results — without compromising supplier relationships. This is what happened. Does your company face complex B2B receivables in Mexico? → Get a free assessment from ATIVO The Challenge: When Accounts Receivable Become a Cash Flow Risk The

Debt recovery in Mexico City: COSENTINO success story — withheld security deposit recovered through ATIVO's expert bilingual team

26 July, 2024

Debt Recovery in Mexico City: How COSENTINO Recovered a Withheld Security Deposit

🏢 When COSENTINO — a global leader in architectural surfaces — relocated its Mexico City distribution center, their landlord withheld the security deposit. For a multinational with corporate operations in the U.S., recovering that deposit from a Mexican landlord required more than a demand letter: it required expertise in Mexico City’s leasing legal framework, a structured debt recovery in Mexico City strategy, and a provider capable of navigating a cross-border

25 July, 2024

Commercial Attorney in Mexico: How Holguin Zaldivar Improved Debt Recovery with ATIVO

⚖️ When a commercial attorney in Mexico specializing in litigation determines that extrajudicial collection should precede the lawsuit — not follow it — the recovery outcomes change materially. This is exactly what Holguin Zaldivar, a Mexico-based commercial litigation firm, discovered through its partnership with ATIVO: a structured pre-litigation collection process that delivers efficient recoveries, better-negotiated payment agreements, and stronger evidentiary packages for the cases that do go to court. Are

Accounts receivable in Mexico: Litografía D'Ortega success story — 3-year overdue debt recovered through interest alignment and legal restructuring — ATIVO

6 December, 2023

Accounts Receivable in Mexico: How Litografía D’Ortega Recovered a 3-Year Overdue Debt Through Interest Alignment

🖨️ Managing accounts receivable in Mexico’s printing and lithographic industry means navigating long supplier relationships, high-value production credit, and debtors whose cash flow constraints are real — not bad faith. This is the story of how Litografía D’Ortega recovered a three-year-old overdue account through a process that aligned the interests of both parties, restructured the debt through legally grounded agreements, and ended with the debtor actively requesting to resume the

Debt collection chemical industry Mexico: Sinbiotik success story — 3-year overdue debt recovered through asset-based negotiation — ATIVO

6 December, 2023

Debt Collection in Mexico’s Chemical Industry: How Sinbiotik Recovered a 3-Year Overdue Debt

🧪 Debt collection in the chemical industry in Mexico presents challenges that generic collection processes are not equipped to handle: long credit cycles, high-value single invoices, debts that age for years before active management is applied, and debtors whose assets are often tied up in industrial property rather than liquid accounts. This is the story of how Sinbiotik, a Mexican chemical industry company, recovered a debt that had been overdue

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